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Refunds and Exchanges

GENERIC ANIMAL PRINTS

We gladly accept returns or exchanges on our generic animal prints if they are unworn and unwashed. Please email us at: orders@pensprints.com to initiate the return/exchange. Then, send the print(s) back to us within 15 days of delivery with the original packing slip and we’ll be happy to issue the refund to the original method of payment, or ship the new print to you. Shipping is non-refundable. Our address is:

Pen’s Prints

10628 Lago Cantini St.

Las Vegas, NV 89141

CUSTOM ANIMAL PRINTS

Our custom prints are unique, one of a kind t-shirts made from photos of your animals. Therefore, once the proof we have emailed you has been approved, all sales are final. If you are unhappy with the fit, style, or color of the t-shirt, we do offer a reprint charge of $24.95.

However, if you received a different size or style t-shirt from what you ordered, or there is a fault in the garment (hole, tear, stain) we will gladly offer you a refund or reprint. Please email us at: orders@pensprints.com to initiate the return/reprint. Then, send the print(s) back to us within 15 days of delivery with the original packing slip and we’ll be happy to issue the refund to the original method of payment, or reprint and send you a new shirt. Shipping is non-refundable. Our address is:

Pen’s Prints

10628 Lago Cantini St.

Las Vegas, NV 89141