Effective: February 23, 2016
Last Updated: February 23, 2016
This Policy applies to the Site. This Policy does not necessarily apply to any offline collection of your personal information.
We are not responsible for the content or privacy practices of any website not operated by Us to which the Site links or that links to the Site.
By visiting the Site, you are accepting the practices described herein and the terms of this Policy.
Pen’s Prints is a Nevada limited-liability company subject to the laws of the United States. This Policy describes Our information collection, use, protection, and sharing practices in the United States. The United States may not offer a level of privacy protection as great as that offered in other jurisdictions. In jurisdictions outside of the United States, We make no representation that the practices described in this Policy are compliant with laws outside of the United States that apply to the collection, security, use and disclosure of information. Information that is collected or stored in jurisdictions outside of the United States may, subject to applicable law, be disclosed or transferred to the United States or other locations. When information is transferred to the United States, it will be handled in accordance with the laws of the United States.
Information We Collect
We collect and may store information from a variety of sources and in a variety of ways, including without limitation, the following personally identifiable information:
- Full name (first, last, middle)
- Shipping and billing address(es)
- Telephone number, which may include home, mobile, or work number
- E-mail address
- Date of birth
- Credit or debit card number
- Financial account number
- Country of residence
- Password and account information to access the Site
- Clicks and page information such as the address (or URL) of the website that you came from before visiting our Site, which pages you visit on our Site, and which browser you used to view our Site
- Search terms entered on our Site
- Chat session information for customers
- Customer service history, including prior purchases, correspondence to Site, correspondence to Us, and any dispute resolution
- Other information from your interaction with our Site, services, content, or advertising, including computer and connection information, statistics on page views, traffic to and from our Site, ad data, IP address, and standard web log information
- Information you choose to provide through the linking of devices where you are actively choosing to share personal information to interact with our Site or an application or program hosted on our Site
- Information you choose to allow us to access through social media channels
- Information from other companies, such as demographic and navigation
- Information (directly or through third parties) about the web sites you visit, the type of device and browser you are using, your device identification number, your geographic location, bandwidth used, session time, etc.
- Social media information provided by you
If We encounter a problem processing an order, We may use your personal information to contact you.
If you submit a product or Site review, we will ask for your name, e-mail address, and geographic location. Your name and geographic location may be visible to other users. Any personally identifiable information that you submit as part of a review may beviewed by other users or visitors to the Site. We are no responsible for any personally identifiable information you choose to submit as part of a review.
viewed by other users or visitors to the Site. We are no responsible for any personally identifiable information you choose to submit as part of a review.
Like most sites, the Site server may automatically recognize the Internet URL from which you access the Site. We may log your Internet protocol address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.
Use and Disclosure of Information
We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site.
We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation e-mail when you register with us. We may send you a service-related announcement when it is necessary. You may submit your mailing address or e-mail address for reasons such as to sign up for newsletters, special offers, or announcements of promotions or events. We always permit you to unsubscribe or opt out of future e-mails, but you cannot opt out of receiving e-mails related to your orders.
When it is possible to do so, we may link personal information (such as your name or e-mail address) with non-personal information (such as the unique identifier associated with your computer or mobile device). We may also link personal information with other generally or publicly available information to help us identify your preferences or interests. The information we collect may also be merged with information available from other sources such as companies that match e-mail addresses with postal addresses and other information or credit card verification and credit services.
Information collected by Us or through the Site is stored on secure servers, which are protected by firewalls and other industry standard security measures. These security measures are intended to protect these servers from unauthorized access. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. We cannot enforce or control the security of computers, electronic devices, or other electronic communication methods used to send e-mails and submit information to Us. You are responsible for ensuring that the computers, electronic devices, and electronic communication methods you use will provide adequate security for communicating with us. We are not responsible for the disclosure or interception of information that you send us before we receive it. Finally, we may rely on third-party service providers for the physical security of some of our computer hardware.
If personal information is collected by any third party under contract with Us, We require such third parties to exercise reasonable care to protect that information and restrict the use of your personal information to the purposes it was provided.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. Having 100% complete security does not presently exist anywhere online or offline. No security system is impenetrable and the servers or Site systems could become accessible in the event of a security breach.
Upon your request, We will (a) correct or update your personal information; (b) stop sending e-mails to your e-mail address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at email@example.com. Please do not e-mail your credit or debit card number or other sensitive information.