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Your purchase saves lives! 20% of Every Purchase Is Donated To Help Animals In Need

ABOUT PEN’S PRINTS

How did Pen’s Prints start?

I’ve always had a passion for animals. I’ve lived in many cities across the country. Driven by my love of animals, the first thing I always seek out in a new place is a local rescue or shelter where I can volunteer. That’s how I found and adopted my best friend, Penpo (Pen for short). He is the inspiration behind Pen’s Prints.

Volunteering my time, although very rewarding, is just a fraction of what I feel I can do to help. That’s why I started Pen’s Prints. I want to be part of the solution to help as many animals as possible. I’ll never stop volunteering, but I’m ready to make an even greater impact for animals in need with Pen’s Prints.

How does Pen’s Prints Give Back?

Pen’s Prints mission is to create Prints with a Purpose™ - donating 20% of our proceeds to our animal friends in need. We pledge to leave our imprint on this world by uniting with animal shelters across the nation to raise awareness and promote pet adoption, spay-neuter programs, microchipping, and emergency healthcare. You can learn more about the non-profit organizations we partner with on our Giving Back page.

What Shelters, Rescues, and Organizations does Pen’s Prints partner with?

You can view a list of the organizations currently receiving donations on our Giving Map.

How can my rescue, shelter, or organization partner with Pen’s Prints to receive a donation?

If you are a shelter, rescue or organization interested in receiving a donation from Pen’s Prints, please contact us at info@pensprints.com

How can I donate directly to help animals in need?

Great question! You can view our Giving Back map, which shows the shelters, rescues, and organizations we partner with, and follow the link to their direct site to donate. You can also search online for a local rescue/shelter in your town you can volunteer or donate to!

How do I contact Pen’s Prints?

We would love to hear from you! Head to our Contact Page to find the best way to get in touch with us.

DOG, CAT & OTHER PRINTS

What photos do you use for your generic prints?

We feature Penpo, the inspiration behind Pen’s Prints, as well as lots of breeds of other adorable animals!

CUSTOM PRINTS

What is the process for ordering a custom t-shirt?

Once you upload your animal’s photo, choose the t-shirt style and color you would like, and place your order, Rachel begins artistically rendering your animal’s photo. Within 24 hours you will receive a proof via email of what your custom shirt will look like. After we receive your approval, we will start printing your shirt!

What are the best photos to use for my custom print?

An awesome picture, creates an amazing artistic print! Clear, close up, well lit photos work best. We all love taking selfies with our animals, but others in the photo are hard to crop out, and leave parts of your animal friend hidden.

Please check out our Photo Guide when choosing the photo for your custom print. We accept JPEG, JPG, EPS, GIF, TIF, and PNG files. The larger the file size is, the better detail we can create in your print. Files larger than 700kb work best.

How long does a custom print take to receive?

The production time to create the artwork and print the shirt is 3-5 business days from the time you order. You will receive a proof of your print 24 hours after ordering. Once you reply approving your proof, we start to print your custom print.

How do I check my order status?

In the order confirmation email you received, there is a link to view your order status. We will also send you an email when you print has been shipped with a tracking number.

GENERAL T-SHIRT FAQ

How are your t-shirts printed?

All of our t-shirts are printed in house on our DTG printer using environmentally safe water based inks.

What is the quality of your t-shirt?

We print on high-quality, super soft t-shirts. Our white and black shirts are made from 100% combed and ring-spun cotton. Our heather grey shirts are made from 90% cotton, 10% polyester. Our shirts are made with USA cotton and sewn in Mexico.

Do Pen’s Prints t-shirts shrink?

If washed in hot water and dried on high heat, our shirts can shrink up to ¼”. We recommend washing your shirt in cold water, tumble-drying on low and ironing inside out.

How do I know what t-shirt size to order?

There is size chart located in each product description, as well as below. Meausre your favorite t-shirt to find your size in our size chart:

Sizing Chart S M L XL 2XL
Body Width 1” Below Arm 18 20 22 24 26
Body Length 28 29 30.5 31.5 32.5

Width: Measured across the garment one inch below the armholes.

Length: Measured from neck trim down to the bottom of the garment.

size chart
SIZE POLICY

Please refer to our sizing chart BEFORE placing your order. All custom animal prints are one of a kind made from photos of your animals, therefore we cannot refund the prints based on incorrectly chosen sizes.

PLACING AN ORDER

I received a referral code. How do I use it?

We work with rescues, shelters and organizations to give a portion of our proceeds to helping animals in need. If you received a code from an organization you support, please be sure to enter it during checkout; that way they will benefit and receive a portion of our proceeds!

What payment methods are accepted?

Pen’s Prints accepts all major credit cards (Visa, MasterCard, American Express, Discover Card) and PayPal.

Can I order over the phone?

At this time, all orders must be placed online at www.PensPrints.com.

Can I change something on my order that I already placed?

All of our prints are made to order. If you need to cancel or change something on your order, please contact us within 24hrs of placing your order at orders@pensprints.com.

If I purchase an item or sign up for the email list, will I get spam?

Absolutely not! Pen’s Prints value our customers' privacy and you will only be contacted by us. We do not disclose customer information to any third parties or sell our customer lists.

WHOLESALE

How can we sell Pen’s Prints products in our store?

If you are interested in carrying Pen’s Prints products in your store, please contact info@pensprints.com.